Welcome to Fire Village Gaming. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@firevillage.in.
When you visit our website and use our services (such as registering for tournaments), you trust us with your personal information. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the Website, expressing an interest in obtaining information about us or our products and services, or when participating in esports tournaments.
- Personal Details: Names, email addresses, phone numbers, and in-game names (IGN).
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is securely stored and handled by our payment processors (e.g., Cashfree, Razorpay).
- Game Statistics: Your performance, scores, and rankings from tournaments played on our platform.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To manage user accounts and tournament registrations.
- To send administrative information to you (e.g., match schedules, room IDs).
- To post leaderboards and public match statistics.
- To protect our Services (e.g., fraud monitoring and anti-cheat enforcement).
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
5. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures (including leveraging Firebase's secure database architecture) designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.
6. What Are Your Privacy Rights?
Depending on your location, you may have certain rights regarding your personal information, including the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies, and have the information deleted.
To exercise these rights, you can contact us directly. We will consider and act upon any request in accordance with applicable data protection laws.
7. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this policy, you may email us at support@firevillage.in or by post to:
Fire Village Gaming
Himachal Pradesh, India